Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com.

Capillary is a catalyst for meaningful human connections. We power loyalty and consumer engagement with intelligent digital services and technology solutions to help businesses drive profitable, impactful results. Our unique combination of technology and digital services is powering over 400 brands across 30 countries with 500 million consumers on our platform. Trust Capillary to delight your customers throughout their entire journey with your brand. Creating Delight. Creating Growth. capillarytech.com

ebbo is an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. In addition to its suite of uniquely configurable loyalty solutions, ebbo’s data driven, full-service approach helps brands build customer engagement on repeat.

ebbo’s spectrum of customer loyalty solutions includes points-based rewards, retention rewards, premium (subscription) loyalty and digital rebate programs, plus loyalty amplifiers like sweepstakes, UGC contests, trivia and more to help brands enhance their loyalty program with increased customer acquisition, activation, program onboarding & engagement, revenue optimization, point burning/liability management, customer retention, brand affinity, and brand advocacy. ebbo.com

Mastercard Data & Services provides retail customers with custom solutions to enhance customer acquisition, engagement, and loyalty. By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms such as Test & Learn, SessionM and Dynamic Yield, and wealth of expertise, we empower customers to discover new insights, recommend targeted actions, improve performance over time, and execute campaigns at scale. Mastercard enables customers such as Walmart, JCPenney, DSW, Staples, Ulta, Chicos, Lane Bryant, Chipotle and more to make smarter decisions with better outcomes. mastercardservices.com

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No matter the level of your marketing maturity, SAS enables you to uncover data-driven insights that lead to more intelligent decisions and more rewarding customer experiences. With SAS® Customer Intelligence 360, you can get a unified view of every customer using real-time insights from both customer-level digital data and traditional data sources. With this unprecedented level of understanding, you can create contextual, personalized customer interactions across inbound and outbound channels and craft engaging marketing strategies that benefit your customers and boost your bottom line. Our powerful marketing analytics combined with our expertise in merchandising and demand planning is why more than 1,400 retailer and consumer goods companies worldwide rely on SAS. sas.com

AfterShip is a software company that offers a suite of over 10 in-house solutions to help retailers like Kylie Cosmetics, SAXX, TOMS, Pelagic Gear, and Harry's improve the customer experience and increase loyalty. Features include shipment tracking, returns and exchange management, estimated delivery date, protection services, and carbon footprint reports. Backed by powerful API integrations to ensure native connectivity to the most popular platforms, AfterShip maximizes efficiency and growth for retail businesses. Aftership.com

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 2,000 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s 2023 Winter Report. Learn how to optimize your digital products and business at amplitude.com

For more than 10 years, Annex Cloud has been the worldwide leader in technology and service solutions that transform customer loyalty experiences for organizations, extending valued customer engagements, ultimately making beloved brands. 

Powered by the comprehensive and scalable Loyalty Experience Platform™ solution suite, Annex Cloud customers capture and use zero- and first-party data to seamlessly deliver hyper-personalized experiences across the entire customer journey—from awareness, purchase, and retention to loyalty and advocacy. Supporting its global enterprise clients, Annex Cloud has offices in the US, Germany and India. The company is recognized by industry respected organizations and integrates with more than 125 market-leading technologies. Discover more at www.annexcloud.com.

Appriss Retail is the data science company transforming commerce interactions by reducing fraud, driving efficiency, and maximizing profitability for ecommerce and omnichannel retailers. With more than 20 years of data science expertise and visibility to more than 75 billion transaction, the company’s AI-driven, SaaS platform generates advanced analytical insights and real-time recommendations regarding returns, claims, incentives and loss prevention. Appriss Retail serves a global base of leading specialty, apparel, department store, hard goods, big box, grocery, pharmacy, and hospitality businesses in more than 150,000 locations (brick-and-mortar-and online) in 45 countries across six continents. For more information visit apprissretail.com

Braze (Nasdaq: BRZE) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. Braze has been recognized as one of Fortune’s 2022 Best Workplaces in New York, Fortune’s 2022 Best Workplace for Millennials, and UK Best Workplaces for Women 2022 by Great Place to Work. The company is headquartered in New York with offices in Austin, Berlin, Chicago, London, San Francisco, Singapore, and Tokyo. Learn more at braze.com.

For over 27 years, Bridgetree has built a reputation of delivering the marketing outcomes that matter most. We solve our clients’ customer data challenges, identify actionable customer insights, and manage targeted marketing campaigns that work. We are at the forefront of innovation. We have a strong bias in favor of action — we do things, we create movement, and we’re constantly trying new things. To learn more about our work and what working with us is like visit bridgetree.com

Cordial combines advanced data management with email, SMS, and mobile app marketing execution in one platform – helping brands easily use data to engage customers in more meaningful ways.

cordial.com

We’ve been partnering with clients for more than 20 years – and in that time we’ve learned a few things about improving the customer experience.  Everything we do and every action we take is designed to make our clients more successful.  We know good enough isn’t good enough so we keep moving forward, finding new ways, new thinking, new approaches. And we don’t stop until, well, we don’t stop. datadelivers.com

ID.me simplifies how individuals prove and share their identity online. Brands and retailers can attract new customers, verify customer eligibility for community offers, and streamline account registration with ID.me. More than 100 million users have created a portable ID.me Digital Wallet to create accounts or prove their community status.

Hundreds of leading consumer brands like Verizon, Lowe’s, Adidas, and YETI use ID.me to activate demand for their community loyalty programs to acquire new users and build deeper customer relationships through military, first responder, student, teacher, and nurse discount programs. ID.me’s Digital Wallet protects community programs across all of your channels so you can drive your top and bottom line. network.ID.me.

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Jebbit is the leading software for building fun, engaging quizzes, customer experiences, and more that your brand’s customers and audience will love. Jebbit.com

Marigold’s approach to relationship marketing stands alone in a world of one-size-fits-all marketing technology companies. Our solutions are designed for your specific size, industry, and maturity, giving you the technology and expertise you need to grow the relationships that grow your business, from customer acquisition to engagement to loyalty. And, with a team of strategists that provide insights into what’s working, what’s not, and what’s changing in your industry, you can maximize ROI at every step. 

Great marketing isn’t just about conversion but genuine connection. Learn why 40,000 businesses worldwide trust Marigold as the foundation they need to help relationships take root. meetmarigold.com

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With 40 years of industry leadership, PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make informed decisions, and engage faster with their customers. From large-scale ERP and logistics operations to loyalty programs and cybersecurity, we’re simplifying the industry supply chain for whatever comes next. Today, we serve over 200,000 locations worldwide with solutions like the Fuel Rewards® program and GasBuddy®, two popular brands representing more than 20 million active users. pditechnologies.com

SheerID is the best converting verification platform for gated offers. With SheerID, brands identify and acquire customers from high-value consumer communities — such as the military, students, teachers, first responders, and more — with personalized offers, gated by instant verification from 20K+ authoritative data sources. SheerID can verify more than 2.5 billion people across the world, provides global marketing insights from hundreds of the world’s leading brands, and never shares or sells customer data. As a result, the world’s biggest brands — including Target, Home Depot, Spotify, and T-Mobile — rely on SheerID as their identity marketing partner. sheerid.com/business

Wiland is the marketing data company that leading brands trust to help them achieve their most important marketing objectives. Wiland’s audience and data products are fueled by the largest set of consumer spending signals ever assembled and the most advanced, AI-enabled predictive modeling platform. Marketers who use Wiland audiences and data in their multichannel campaigns are able to target their message with maximum accuracy to the people most likely to respond, convert, spend, and make repeat purchases. By helping marketers analyze, enrich, scale, and activate their first-party data, Wiland enables them to run high-performing multichannel campaigns that produce maximum ROI. Learn more at www.wiland.com

Zeta is a cloud-based marketing technology company that empowers brands to acquire, grow and retain customers. We are on a mission to be the preferred software platform for enterprises to accelerate growth and enrich the connections they have with their customers. The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. zetaglobal.com

Zinrelo is an enterprise-grade, SaaS-based AI powered loyalty platform that helps brands launch holistic rewards programs while collecting and leveraging zero-party & first-party data generated by its personalization engine. Zinrelo combines technology with deep data analytics and ongoing strategy consultation to unlock multiple dimensions of loyalty, including transactional, social, advocacy, engagement, behavioral, and emotional. Zinrelo has worked with thousands of brands globally over the last 14 years. Our evolving global partner network, technology innovations, and data-driven intelligence ensure that your loyalty program is strategic, unique, and results-driven.

Zinrelo offers an enterprise grade loyalty rewards platform that enables mid-size & large businesses to launch a custom rewards program for their users. Zinrelo customers have reported an 80% increase in repeat sales, a 50% improvement in profitability and 2.4X per-customer revenue.

Exceptional service & support ensures a seamless user experience. A highly scalable SaaS architecture ensures quick response on the website, or via the API so that your website or service never slows down. Plus enjoy enterprise loyalty features like segmentation, campaigns, business rules, notifications, reporting and much more. zinrelo.com

mParticle makes it easy to manage customer data along the entire product and customer lifecycle. Teams across companies like Overstock, GOAT, and Starbucks use mParticle to deliver great customer experiences and accelerate growth by solving the foundational challenges that impede success at scale. Founded in 2013, mParticle is headquartered in New York City with employees around the globe. mparticle.com

Allant Group’s team of industry experts drive revenue growth for our clients through strategic consulting, multi-sourced, industry-specific data, diverse technology integration, agile execution services, and actionable analytics and insights. This supports our clients’ ability to compete in-market and individualize their customer journeys and overall experiences at scale. allantgroup.com

Bluecore is a retail marketing platform that enables marketers to turn data into revenue-generating campaigns, in minutes. With data built directly into campaign workflows alongside point-and-click predictive models, retail marketers can bypass manual processes to trigger any communication and automate the who, what, when, where of every email, mobile, site, and paid media message for each individual shopper. More than 400 brands trust Bluecore to rapidly increase customer retention and drive predictable revenue, including Express, Bass Pro Shops, Lenovo, Steve Madden, Alo Yoga, and Lulu & Georgia. For more information, visit Bluecore.com.

Bond generates growth for clients by creating enduring relationships between people and brands based on intelligent connections and engaging experiences. Bond serves clients globally with customer experience and loyalty solutions that enable brands, customers, employees, partners, and the communities they serve, to experience the benefits of growth. Headquartered in Toronto, Bond is management-owned with more than 800 people and six offices across North America. bondbl.com

Brierley is transforming loyalty around the world, turning client challenges into successful and profitable loyalty program solutions. We bring together innovative thought leadership, unparalleled expertise, and advanced technologies to help brands win customers’ hearts and minds.

Brierley offers the full breadth of services to drive unprecedented loyalty success: program design, strategy, research, analytics, customer insights, creative, and digital solutions. In addition, Brierley’s intuitive platform — LoyaltyOnDemand® — empowers everything a loyalty program demands to engage customers across every channel and touchpoint. It represents a powerful evolution in loyalty technology, continuously evolving with new features to keep programs on the leading edge.

Experts you can count on. Solutions you can trust. Success you can measure. Brierley.com

Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.

Exchange Solutions is a cloud-based marketing technology company that delivers personalized loyalty solutions to retailers enabling them to build deeper and more profitable engagement with their consumers. With more than 25 years of experience in the industry, Exchange Solutions transforms loyalty programs and promotions from being costly applications to productive and profitable capabilities for clients across various verticals in the US and Canada. Current clients include Esso™ and Mobil™, Sobeys Inc., Harry Rosen, Replacements, McKesson, Indochino and White Cap.

Experian connects online and offline data to drive meaningful human interactions. Our technology matches, cleans, and connects data from across the ecosystem – enabling powerful discovery and insights. Consumer Sync enables signal agnostic collaboration across marketers and technologies, bringing together digital devices, IDs, households, and attributes to better understand consumers and make identities actionable in any environment. Consumer View offers marketers a robust, privacy-first understanding of their customers and prospects. Grounded in consumer identity, Consumer View provides the data foundation to engage consumers where, when, and how they want.

We set new standards in data management, usability, and measurement to thrive in this evolving ecosystem. Discover why brands, agencies, and publishers across the globe trust Experian. experian.com

At ICF Next our team of mission-driven strategists, data scientists, marketers, and creatives work every day to build experiences that spark Participation—creating moments that matter and bringing brands closer to the people who most influence change for them. Our strategy-first approach and proprietary loyalty solution, Tally®, power some of the world’s best known, award-winning loyalty programs. With our deep analytics expertise, we go beyond points and programs to provide end-to-end solutions that deliver the ROI our clients need all while elevating brand equity and igniting the human connections their consumers crave. icf.com/next

As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands.

We do this with a strategy-led, technology-enabled approach that uncovers the truth behind what drives consumers on an emotional level.

As a consistently named Forrester Leader with more than 30 years in business, it is our mission to grow enterprise value through loyalty.

To learn more, visit: www.kobie.com.

Netcore helps ecommerce and D2C marketers create frictionless shopping experiences. By personalizing each touchpoint across search, web, app, email, and beyond, Netcore enables brands to drive growth and retention.

Headquartered in Mumbai, India, with offices throughout Southeast Asia, Europe, Africa, and the Americas, Netcore serves over 5,000 customers across 40 countries, delivering 1B+ experiences/day; 500M+ emails, 700M+ push notifications, and powers 3% of all North American searches.

The Netcore AI learns from over 25B+ interactions from over 1300+ ecommerce stores. Global brands like Tommy Hilfiger, Jockey, Crocs, Walmart, Disney Hotstar, Jeromes, Express and Dillards trust Netcore Cloud to reimagine shopper experiences, increasing conversions and repeat purchases while providing high ROI through a consolidated personalization intelligence and activation stack. netcorecloud.com

Quad (NYSE: QUAD) is a global marketing experience company that helps brands reimagine their marketing to be more streamlined, impactful, flexible, and frictionless. Quad’s strategic priorities are powered by three key competitive advantages that include integrated marketing platform excellence, innovation, and culture and social purpose. The company’s integrated marketing platform is powered by a set of core disciplines including business strategy, insights and analytics, technology solutions, managed services, agency and studio solutions, media, print, in-store, and packaging.

Serving over 4,600 clients, Quad has more than 15,000 people working in 14 countries around the world.

Please visit quad.com for more information.

Snipp provides promotions and loyalty programs designed to engage customers across the entire path to purchase - in-store, at home and online. Clients can run one-off promotions to evergreen loyalty programs that meet objectives at a brand, shopper, category, and portfolio level and customizable by region, language, channel, retailer and more.

SnippCARE, our modular Customer Acquisition, Retention & Engagement platform, powered by our market-leading receipt processing platform for purchase and non-purchase validation, enables implementation of ROI-driven, omni-channel programs, globally. We capture zero-party data in real time and build proprietary data sets, driving engagement, personalization and brand loyalty and enabling intelligent decision-making. It’s tailor-made for brands to build deeper relationships with their customers.

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For over a decade, we have worked with the world’s leading organizations in both B2C and B2B spaces, across industry verticals including CPG, retail, pharma, utility, home and outdoor, alcohol, tobacco, lifestyle and more.
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Visit us at www.snipp.com for more details and program examples.

Baesman Group helps retail brands find, grow, and retain customers by using your customer data to capture, organize, and study behaviors that give you a better understanding of your customer. We take that data and create winning marketing strategies, highly responsive campaigns, powerful loyalty programs, and increased engagement. We also offer multichannel execution services from email and SMS to direct mail campaigns. We come in when and where you need us as an extension of your team.

baesman.com

Bounteous co‑innovates with the world’s most ambitious brands to create transformative digital experiences. Our expertise includes Strategy, Experience Design, Technology, Analytics and Insight, and Marketing.

IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. IBM is also one of the world’s most vital corporate research organizations, with 29 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world. For more information about IBM visit: ibm.com.

IDI is the leading provider of AI-powered consumer identity resolution and intelligence. Based on our proprietary cloud-native technology and expansive consumer identity graph, IDI’s marketing solutions harness the power of data fusion to enable our clients to better know and interact with their audiences. Our consumer data and insights are assembled from thousands of public and proprietary sources that adhere to the highest standards in the industry for data security and privacy.

Visit us at CRMC to learn more about our data enrichment, consumer segmentation, and identity resolution capabilities. ididata.com

Iterable is the most powerful customer communication platform that enables brands like Doordash, Calm, Fender and Zoopla to deliver joyful experiences with harmonized, individualized and dynamic communications at scale. Iterable's data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. iterable.com

Klaviyo is a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale. With Klaviyo, brands can combine customer data with more than 260 native integrations to automate personalized email and SMS communications that make customers feel seen. Klaviyo makes it easy—no need to start from scratch, piece together multiple platforms, or rely on third-party marketplaces and ad networks. From mom-and-pop shops to established companies, innovative brands like Dermalogica, Living Proof, Solo Stove, Citizen Watches, and more than 100,000 other paying users leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms. klaviyo.com

Points4Purpose (P4P) empowers your customers to achieve their goals while making a positive impact on the world. By aligning your brand's purpose with your customers' purpose, P4P increases their engagement with your brand and helps you achieve your internal objectives.

Our innovative approach to loyalty programs enables your valued customers to earn and redeem points through a wider range of options, all while maintaining their usual behavior. P4P leverages the combined power of choice and giving to create a win-win situation for businesses and customers alike.

At P4P, we believe that success is a partnership. That's why we work closely with our clients to create a true partnering agreement that ensures your success is our success.

Join us and discover the power of purpose-driven loyalty programs! points4purpose.com

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PRIMO is an Omnichannel Marketing Platform. PRIMO specializes in helping brick-and-mortar enterprises that face problems collecting data from online/offline channels and executing marketing campaigns across touchpoints. We offer Loyalty Management, Campaign Management, and Partnership Management. Campaign management features a segment-based mission campaign that helps drive desired behaviors while gamifying customer experience. Our platform is equipped with Booking Management designed particularly for the wealth management sector. Partnership management allows shopping malls and consumer-packaged goods to leverage their network of tenants and distributors to engage end consumers on behalf of the brands. PRIMO is trusted by multinational companies and leading brands in Retail, FMCG, and Financial Institutions such as Nestle, Tokio Marine Life Insurance, DKSH, and Central The 1. The platform is currently managing more than 20 million users with more than 2 million monthly active users in aggregate. PRIMO was founded by 2 MIT Sloan graduates whose background lies in quantitative analytics and O2O customer engagement.

Primo.mobi

Transparent Partners is an independent consultancy that specializes in enhancing customer experiences through a marketing lens. Our goal is to identify the unique mix of data, technology and operational processes that will empower brands to thrive in the ever changing marketing landscape. transparent.partners