who attends

Over 200 Top Brands in Attendance Every Year

demographics

Omnichannel 6%
CRM + Loyalty 56%
eCommerce 5%
Digital + Email 13%
Retention/Acquisition 4%
Data & Analytics 8%
DTC 2%
CX 6%
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testimonials

Chad Nikola
American Eagle Outfitters / Aerie

CRMC is the premier event for brands and supplier partners that focus on improving customer experience. It allows for ample time for conversations with peers, thought-provoking presentations, and a forum to learn about the latest/greatest on the horizon in the customer space.

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Daniel Trizio
TravelCenters of America

I learned so much from my peers, and headed home with a lot of great ideas.

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Jordan Wesley
Bridgetree

As a sponsor, I enjoyed networking with brands in a comfortable setting where they feel enabled to share their real needs, challenges, and opportunities. CRMC delivers…it is a must-attend event every year for our team. We bring our clients, and they benefit from networking with industry peers about challenges and new initiatives. But what I cherish most about CRMC, are the relationships that we develop!

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Steve Stone
Brilliant Earth

The thing I enjoyed most about CRMC was the people. Everyone enjoyed connecting and talking openly about their businesses.

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2024

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2020