CRMC 2012 Early Bird Registration is available!
Register before March 8th to save your space.
Register before March 8th to save your space.
Designed For Retailers By Retailers
We bring retailers together to openly share their Marketing and CRM strategies, ideas, and challenges in a casual and comfortable environment; and to foster the relationships built at the annual event throughout the year. A fast-paced agenda, attendees representing over 100 retail chains, ample networking opportunities, and industry-leading vendor sponsors come together at the CRMC to provide an event unlike any other in the industry.
Key Speakers
Jonathan Salem Baskin
Global brand strategist, author and speaker
Global brand strategist, author and speaker
We are excited to announce our Keynote presenter, Jonathan Salem Baskin. A global brand strategist, author and speaker who has been called “a merry iconoclast”, “lucid and cutting”, “groundbreaking” and “the new bad boy of branding”, Jonathan looks beyond the gimmicks and hype to uncover what really works when communicating with the marketplace. His latest book Histories of Social Media is shaking up the marketing world with two thousand years' worth of do's and don'ts. Jonathan is regularly quoted in the news media because he speaks honestly and passionately about today’s latest marketing trends.
Shaun Smith
Partner at Smith+co, Author, and Speaker
Partner at Smith+co, Author, and Speaker
Shaun Smith is an expert on the strategic advantages of great customer experience management, and he is widely regarded as one of the leading CEM speakers in the world. He has developed some of the latest thinking and practice around this subject, focusing in particular on how organizations can achieve brand differentiation and long-term customer loyalty through the customer experience. Over the last 25 years, Shaun has built up a wealth of practical experience with organizations throughout Europe, Asia Pacific and the US. Shaun’s latest book Bold: How to Be Brave in Business and Win examines fourteen brands that are delivering dramatically different customer experiences.
Sarah Lacy
Senior Editor at TechCrunch
Senior Editor at TechCrunch
Author of Brilliant, Crazy, Cocky: How the Top 1% of Entrepreneurs Profit from Global Chaos and Once You're Lucky, Twice You're Good: The Rebirth of Silicon Valley and the Rise of Web 2.0
Sarah wrote the definitive book on the web 2.0 movement, and before that she bootstrapped a two-year, 40-week journey through the Middle East, South America, Africa, India, China, and Southeast Asia looking for the best tech pioneers Silicon Valley had never heard of. Through her wealth of knowledge in the hi-tech, social media, and mobile space, she can show US retailers how to take back their storefronts and how to use the new marketing mediums to their full advantage.
Sarah wrote the definitive book on the web 2.0 movement, and before that she bootstrapped a two-year, 40-week journey through the Middle East, South America, Africa, India, China, and Southeast Asia looking for the best tech pioneers Silicon Valley had never heard of. Through her wealth of knowledge in the hi-tech, social media, and mobile space, she can show US retailers how to take back their storefronts and how to use the new marketing mediums to their full advantage.
CRMC 2012 Retail Presenters …and more to be added soon!
Express
GNC
hhgregg
Metro, Inc
Michaels Stores
SuperValu
Testimonials










Conference Overview
- Following our optional workshops, the main conference kicks off at 2pm with three exciting speakers, followed by our Welcome to our Participants Cocktail Reception at 5pm.
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