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DESIGNED FOR RETAILERS BY RETAILERS
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We bring retailers together to openly share their Marketing and CRM strategies, ideas, and challenges in a casual and comfortable environment; and to foster the relationships built at the annual event throughout the year. A fast-paced agenda, attendees representing over 150 retail chains, ample networking opportunities, and industry-leading vendor sponsors come together at the CRMC to provide an event unlike any other in the industry.

CRMC 2014 Highlights Video
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Testimonials

  • Service Provider
    PaulWhite
    Paul White
    SG360
    "The best things about CRMC are the people there, the great contacts you can make, and the overall knowledge provided by the speakers."
  • Retailer
    GlennTeitlus
    Glen Teitlus
    Fossil
    "I love CRMC. You can take an idea from the Thursday 10:00am session and start testing it on your business by noon on Friday."
  • Service Provider
    PeterMiles
    Peter Miles-Prouton
    dunnhumby
    "Thanks for a great CRMC this year! It was a good event for us and a great chance to connect with existing and prospective clients."
  • Retailer
    KarenShaffer
    Karen Shaffer
    Rent-A-Center
    "I always enjoy this conference because the Retailers get a bigger voice and are more apt to share the true details of how they solved their issues. Great, actual insight."
  • Service Provider
    SusanParker
    Susan Parker
    PARKER Marketing Group
    "CRMC was the best conference value I have experienced, offering top-notch speakers and case histories with the added benefit of an intimate-sized audience of retailers and vendors solely focused on CRM."
  • Retailer
    AllisonPecora
    Allison Pecora
    Ace Hardware Corp.
    "I liked hearing the retailer speakers the best. Their candid nature and comfort level to share their success and failures was very interesting and valuable."
  • Service Provider
    JohnMorris
    John Morris
    Inte Q
    "CRMC represents the opportunity to make the personal acquaintance of marketing decision makers and influencers who, frankly, are otherwise very difficult to reach. In terms of content and attendance, I think CRMC is absolutely first rate."
  • Retailer
    CharlesPascalar
    Charles Pascalar
    Payless ShoeSource
    "This is the one conference I attend where I leave with several “million dollar ideas”....ideas that I can implement immediately that will drive revenue and customer engagement. Ideas that make my brand better, my customers happier, and my team smarter."
  • Service Provider
    SeanHumphrey
    Sean Humphrey
    TIBCO Loyalty Lab
    "Relevant, useful speaker content and a good balance of vendors/marketers."
  • Retailer
    JessicaKoster
    Jessica Koster
    Vitamin World
    "The smaller conference format of 600 attendees made for better ongoing discussions with other retailers and service providers alike."
  • Service Provider
    LauraHendricks
    Laura Hendricks
    Datalogix
    "The exhibit hall is great, beautiful and 'slick.” The conference is a great size with great flow and wonderful networking opportunities!"
  • Retailer
    AndreaShaikin
    Andrea Shaikin
    Mr. Lube
    "My experience at CRMC 2014 was extremely beneficial for me and my organization. The networking was great and the schedule made it easy to blend one-on-one meetings with attending presentations. I met several dynamic people.
  • Service Provider
    ScottHarvey
    Scott Harvey
    RR Donnelley
    "The relevant content from start to finish is always spot on."
  • Service Provider
    JohnCullen
    John Cullen
    FuelCircle
    "Once again the CRMC delivered! Relevant content and ample time to connect with industry colleagues in an environment that is conducive to doing so. Looking forward to 2015!"
  • Retailer
    NicoleGilotti-
    Nicole Gilotti
    PetSmart
    I appreciated the ability to network with peers, the thought-provoking speakers, and the retail-only dinner at the aquarium.
  • Service Provider
    GIZaratsian
    G.I. Zaratsian
    Speedeon Data LLC
    "One observation that I made while viewing various presentations and case studies at CRMC 2014 is that “marketing theory is becoming practice.” Retailers are no longer just exploring opportunities and challenges. Rather, the industry-leading retailers at CRMC are boldly moving forward with all kinds of innovative, data-driven, omni-channel initiatives that are better serving their customers and their bottom line."
  • Service Provider
    BobThacker
    Bob Thacker
    Adopt A Classroom
    "CRMC was a great gathering. I heard nothing but praise for the program, facillities, and everything!"
  • Service Provider
    MaryStaples
    Mary Staples
    Epsilon
    “CRMC is THE conference for CRM. Great speakers, networking and content. It never disappoints.”
  • Retailer
    LindaSpellman
    Linda Spellman
    Carter's
    "This is an extremely valuable conference to attend. It has a specific target and incredible relevance which provides opportunities to easily apply what you learn. I also appreciate the ability to share thoughts and practices with other retailers."
  • Retailer
    MindyDeRiggi
    Mindy DeRiggi
    Dick's Sporting Goods
    "This was another great CRMC.  It's a wonderful learning experience with such open dialog on what we can do to become better marketers."
  • Retailer
    JennMcMillen
    Jenn McMillen
    Michael's Stores
    "I love the real-life case studies that give me a to-do list when I get back to real life. Also enjoyed the great networking and quality attendees!"
  • RETAILER
    AmyNelson
    Amy Nelson
    Abercrombie & Fitch
    "The dinners and receptions were great and allowed participants to connect in a more informal way."
  • SERVICE PROVIDER
    StephenFerber
    Stephen Ferber
    Golden Gate BPO Solutions
    "The sessions and discussions were 100% engaging, and filled with important and relevant content.  We have yet to get such a full-bodied take from some of the world’s greatest retail companies, consultants, and technology and service providers on the marketing side all in one place."
  • RETAILER
    Drew-Graham
    Drew Graham
    Loves Travel Stops
    "I always appreciate the discussions with other retailers on what they are working on, what their challenges are and how they are overcoming these challenges."
  • SERVICE PROVIDER
    DanielNasharr
    Daniel Nasharr
    Acxiom
    "This is my tenth year. I will never miss this conference! CRMC is an ideal conference for networking with industry leaders in a relaxed and inviting setting."
  • RETAILER
    ErinMyrickEstelle
    Erin Myrick-Estelle
    99 Cents Only Stores
    "Great conference and good speakers. Very helpful discussions!"
  • RETAILER
    MichaelLynch
    Michael Lynch
    Lettuce Entertain You
    "Outstanding. I not only received validation of what I am doing, but also educated on where I can make improvements."

JOIN US
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CRMC takes place just once a year. Don´t miss out on this top-notch gathering of retailers at the beautiful Hilton Chicago. CRMC attendees and sponsors return year after year to experience the best event in the Retail Marketing industry.

I WILl SPONSOR I WILL ATTEND