7 Retail Execs Envision The Future Of Stores

In an age where customers are increasingly trusting robots to make recommendations, order toilet paper and ship packages to their door, differentiation should be grounded in what kind of a relationship retailers can offer. And for many, that means starting by investing more in stores associates, and getting them easy-to-use technology that allows them to better personalize the in-store shopping experience and build loyalty with customers. Here, executives from Best Buy, The Home Depot and MM.LaFleur share their visions for the future of retail.