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CRMC Newsletter Feature Stories

The CRMC Newsletter is your one-stop source of everything retail in CRM. Thoughtfully curated from over 100 sources, it covers all industry news each week. Insightful viewpoints, pertinent case studies, poignant research and complimentary webinars of interest are all included. Don’t miss out on this wonderful opportunity to stay tuned along with our 7,000 engaged subscribers.

Contrary to Popular Belief, Millennial Shoppers Actually Like Going to Brick-and-Mortar Stores

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A new report suggests that contrary to popular assumptions about the much-coveted generation of digital natives, millennial shoppers actually like going to brick-and-mortar stores—a great deal, actually. With bankruptcies at record levels and so much of commerce moving to the web, “marketers have emphasized optimizing their digital marketing strategies with the idea that consumers prefer […]

Online Shopping Killed Retail… But Now It’s Coming Back to Save It

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Brick-and-mortar retailers are looking for salvation in an unlikely place: The e-commerce rivals blamed with causing their recent challenges in the first place. Even as brick-and-mortar retailers are hoping the same e-commerce competition that eroded their dominance can save them in a new digitally driven retail landscape, analysts caution that they need to be realistic […]

Nordstrom and Macy’s: A lesson in surviving the retail apocalypse

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Department stores, once brimming with discovery, a full range of merchandise and amenities like tailoring, food and child care, are struggling in a challenged retail environment. Years ago the mall planted the seeds of department stores’ demise, as they replaced 19th and 20th century architecture downtown with low-slung anchors in the suburbs and populated their […]

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