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CRMC Newsletter Feature Stories

The CRMC Newsletter is your one-stop source of everything retail in CRM. Thoughtfully curated from over 100 sources, it covers all industry news each week. Insightful viewpoints, pertinent case studies, poignant research and complimentary webinars of interest are all included. Don’t miss out on this wonderful opportunity to stay tuned along with our 7,000 engaged subscribers.

The Future of Retail Is Stores That Aren’t Stores

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Retailers are, very consciously, promoting in-store “experiences”—or at least, they are doing so at the flagship stores in big cities that they like to draw attention to. It’s a reaction to the fact that buying is now something that can be done anywhere. “There is no question that people are trying to get away from […]

Don’t believe the headlines — traditional retailers are thriving online

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If you think the sky is falling for traditional brick-and-mortar retailers, it’s understandable. There is a daily drumbeat of negative news about retailers filing for bankruptcy and closing stores, and the phrase “Retail Apocalypse” has its own Wikipedia entry. In the first half of this year at least 17 national retail chains declared bankruptcy. But […]

Adapting to the New Retail Reality

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The business of retail finds itself at a crucial crossroads. Today, it is about moving forward with savvy, vision, creativity and a resolve to give consumers what they want, albeit in a different, integrated way. Lesser affected have been the elite, high-end shopping centers and, conversely the lower-end centers. But the majority of retail centers […]

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