CRMC 2014 Retail Advisory Committee

Retail Advisory Committee Chair
Jenn McMillen
Division Vice President, CRM

Michaels Stores

Michael Anderson
Vice President, Marketing


Natanya Anderson
Director, Social Media and Digital Marketing

Whole Foods

Jesse Blount
Divisional Vice President, Marketing


Joyce A. Bowers
VP, Strategic Corporate Communication

Army & Air Force Exchange

Sean Breckenridge
Senior Director of Marketing

Bass Pro Shops

Kimberley Brennan
Director, Customer Loyalty

Peet’s Coffee & Tea

Paulo Claussen
Director of Loyalty


Jay Dunn
Chief Marketing Officer

Bare Necessities

Kelly Eisinger
Sr. Marketing Manager


Drew Graham
Director of Field Services (CRM)

Love’s Travel Stops & Country Stores

Veronica Katz
CSA Retail Marketing, Strategy & Alliances

eBay Inc.

Cecelia McLaughlin
Vice President Direct Marketing


Cheryl Meade
Director, CRM

Lane Bryant

Eric Messerschmidt
Vice President CRM and Loyalty


Chuck Pascalar
Vice President, Global Marketing

Payless ShoeSource

Tim Pitt
Vice President, Marketing


Sarika Rastogi
Director, CRM and Loyalty

Lancome at L’Oreal

John Serrano
Loyalty, CRM Manager

Tommy Hilfiger

Dave Sims
Vice President, CRM


Linda Spellman
VP, CRM and Direct Marketing

Carter’s, Inc.

Yoshi Tanaka
Senior Manager

American Airlines